Privacy Policy for Astrobis
At Astrobis, your privacy is of utmost importance. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our platform, located at [Insert Website URL] (“Website”). By using our Website, you consent to the practices described in this Privacy Policy.
1. Information We Collect
a. Information You Provide to Us:
- Account Information: Name, email address, phone number, date of birth, and country of residence when you register.
- Profile Information: Academic background, test scores, preferred study programs, and documents uploaded to the platform (e.g., CVs, SOPs).
- Payment Information: Credit card details or other payment data (processed securely by third-party payment providers).
b. Information We Collect Automatically:
- Usage Data: Information about your interactions with the Website, such as pages visited, features used, and time spent on the platform.
- Device Data: Information about the device you use to access our Website, including IP address, browser type, operating system, and language settings.
- Cookies and Tracking Technologies: Data collected through cookies, beacons, and similar technologies to enhance your experience.
c. Information from Third Parties:
- Education Agents: Feedback about services provided to you.
- Partners: Information from universities, scholarship providers, or other organizations you engage with through the platform.
2. How We Use Your Information
We use your personal information to:
- Provide Services: Enable you to search for universities, connect with agents, and use application tools.
- Personalize Your Experience: Offer AI-powered recommendations for universities, scholarships, and funding opportunities.
- Improve the Platform: Analyze usage patterns to optimize features and user experience.
- Communicate with You: Send account updates, application reminders, and promotional content (you can opt out of marketing emails).
- Ensure Safety: Monitor interactions for fraud prevention, agent verification, and compliance with our Terms and Conditions.
3. How We Share Your Information
a. With Verified Agents and Partners:
- We share your profile and preferences with agents or universities you choose to engage with through the platform.
b. With Service Providers:
- Third-party vendors assist us in hosting, data analysis, customer support, payment processing, and marketing.
c. Legal Compliance and Protection:
- We may disclose information if required by law or to protect our legal rights, users, or third parties.
d. Business Transfers:
- In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
4. Your Choices and Rights
a. Managing Your Data:
- You can update your account information at any time through your profile settings.
- Delete uploaded documents or deactivate your account upon request.
b. Opt-Out Options:
- Cookies: Adjust browser settings to reject cookies, but this may affect platform functionality.
- Emails: Unsubscribe from promotional emails using the link provided in the email.
c. Access and Correction:
- Request access to or correction of your personal data by contacting us.
d. Data Portability and Erasure:
- Subject to applicable laws, you can request a copy of your data or ask us to delete it.
5. Data Security
We implement industry-standard measures to protect your information, including:
- Encrypted storage and transmission of sensitive data.
- Access controls to limit unauthorized access.
- Regular monitoring of our systems for vulnerabilities.
Despite these measures, no system is entirely secure. By using the platform, you acknowledge the inherent risks of online data transmission.
6. Retention of Information
We retain your personal information for as long as necessary to:
- Fulfill the purposes outlined in this policy.
- Comply with legal obligations or resolve disputes.
Inactive accounts may be deleted after [Insert Retention Period].
7. Cookies and Tracking Technologies
We use cookies to:
- Maintain your login session.
- Analyze traffic patterns and platform usage.
- Serve personalized recommendations and ads.
You can manage cookie preferences through your browser settings.
8. International Data Transfers
If you access Astrobis from outside [Insert Primary Operating Country], your data may be transferred to and processed in countries with different data protection laws. By using the platform, you consent to this transfer.
9. Children’s Privacy
Astrobis does not knowingly collect personal information from individuals under 18 years of age. If we become aware of such data, we will delete it promptly.
10. Third-Party Links
The Website may contain links to third-party sites. Astrobis is not responsible for the privacy practices of these external platforms.
11. Changes to This Policy
Astrobis reserves the right to update this Privacy Policy. Any changes will be posted on this page, and significant updates will be communicated via email. Continued use of the platform after changes indicates acceptance.
12. Contact Us
For questions or concerns about this Privacy Policy, contact us at:
Email: hello@astrobis.com
Address: Lagos, Nigeria
By using Astrobis, you agree to this Privacy Policy. Thank you for trusting us with your journey to global education success!